Packages are shipped on Fridays using USPS first class or priority mail. UPS 3 Day Select is also offered, if available in your location. For additional shipping options and other questions regarding shipping, please use the contact field on the Hello Page.

Unused items in their original condition may be returned for store credit within 10 days of purchase. All returns must be in their original condition. Animal does not accept returns on any custom or sale items. The customer is responsible for all return shipping costs.