& Returns


Packages are shipped using USPS first class or priority mail.

Ready-to-ship items ship within 5 - 7 business days.

Vault items are made-to-order and ship in spring and fall. If you have any questions, please contact us.


Unused items in their original condition may be returned for store credit within 10 days of receiving your purchase. All returns must be in their original condition. Animal does not accept returns on any Vault, Custom, or sale items. Customers are responsible for all return shipping costs.
For any questions on shipping or returns, please contact us.