FAQs

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  • All of our leather goods are handmade by our team in the US.
  • Canvas totes are embroidered by Lil's Embroidery in Colorado.
  • Silk items are printed by Beckford Silk in London.
  • The King Sidestep Brass Keychain is cast by Ace Castings in Vermont.

Please see our Product Care page.

Vault items are existing pieces found on our Made-to-Order page, that we do not keep in stock, but instead make for you specifically. You will have the option to choose from select patterns, colors, styles, and sometimes hardware.

Click here to begin the process of creating your made-to-order Animal.

Fully custom Animals require new design, prototyping, reformatting, and a lot of correspondence therefore, we make them on a limited basis. We love working on original styles for our customers and feel the extra time and energy spent creating each one is worth our efforts. We select custom projects based on our seasonal production capacity.

To get started, please fill out the Custom Inquiry Form.

Please fill out the Custom Inquiry Form.

Due to the nature of custom projects, prices will be dependent on the decisions we make during collaboration.

Here are general guidelines of what you can expect:

  • Small leather goods begin at (ex. Short Wallet) $295

  • Medium leather goods (ex. Crossbody bag) begin at $695

  • Large leather goods (ex. Weekender) begin at $1995

Animal Handmade sells ready-to-ship, made-to-order, custom, and pre-sale items.

Please read below to understand when you can expect to receive your purchase:

READY-TO-SHIP orders typically ship within 5 - 7 business days.

PRE-SALE timeframes are specific to each promotion and shipping schedules will be described in the item's listing.

MADE-TO-ORDER & FULLY CUSTOM items are made based on a seasonal production calendar twice a year as follows:

Spring Session: ships in May

Fall Session: ships in November

If you're considering a made-to-order or fully custom item for a special occasion, and have questions about whether you would receive it on time, please contact us.

In some instances, expedited shipping may be available at checkout. If you do not see expedited shipping as an option and need your order delivered quickly, contact us.

Animal Handmade only accepts returns on ready-to-ship items. We do not accept returns on any made-to-order, fully custom, pre-sale, or sale items.

Unused items in their original condition may be returned for store credit within 10 days of receipt.

The customer is responsible for all return shipping costs.